Appliance repair in Antwerp

Washing machine, dishwasher, tumble dryer or fridge broken? A certified technician comes to your home in Antwerp and repairs your appliance on the spot, often as soon as the next working day.

We repair household appliances at home in the city of Antwerp and in the ring around it. From the city centre, Deurne, Berchem and Borgerhout to Mortsel, Schoten, Brasschaat, Kapellen and Aartselaar. You do not have to carry a heavy appliance down the stairs, and you do not have to wait weeks for a workshop.

The diagnosis costs €69. If you then decide not to have the repair done, that is all you pay. If you go ahead with the repair, the total never exceeds €179, no matter how long the technician needs.

The Grote Markt in Antwerp with the tower of the Cathedral of Our Lady behind it
Antwerp, Grote Markt. We have no shop and no workshop in the city. Our technicians come to your home, in the centre and in every district.

What does appliance repair in Antwerp cost?

The same fixed price in Antwerp as anywhere in Belgium, VAT included. No hourly rate, no travel charge and no surprise afterwards.

69€
Diagnosis

A technician establishes the cause of the fault at your home. If you then decide not to repair, for example because the part is too expensive, you only pay this €69.

+ 110€
Repair

If the technician can repair the appliance, you pay €110. No limit on the time, and even a second visit is included. You only pay once the appliance works again.

= 179€
Your maximum

You never pay more than €179 for the repair itself, however long it takes. Parts are charged separately and the technician tells you the price up front.

Is it urgent? With Chrono you pick the first free half day, or a visit in the evening or at the weekend. That costs €50 extra, so €229 at most. When booking you see straight away which slots carry a Chrono supplement. All later slots simply cost €179.
Another broken appliance in the house? We repair it during the same visit for €80 extra.
Parts are not included and are charged separately. We give 3 months of warranty on every repair carried out. We do not repair appliances that are still under manufacturer warranty. In that case it is better to contact the manufacturer.

Washing machine repair in Antwerp

Washing machine in an old laundry room, ready to be inspected
An old laundry room. In many Antwerp terraced houses the washing machine sits in the cellar or the attic. Our technician works on the spot, even in a cramped space.

The washing machine is the appliance we get called about most in Antwerp. A machine that no longer spins, water that stays in the drum, a leak under the appliance or an error code on the display. In most cases repairing is cheaper than buying new, and better for the environment.

Why does my washing machine no longer spin?

Usually the lint filter is blocked, and you can unscrew and clean that yourself. If the problem stays, it is normally worn motor brushes or a faulty speed sensor. That needs a technician.

Why does water stay in my washing machine?

If the machine does not drain, something is stuck in the drain pump or the drain hose is kinked. Coins, buttons and hair clips are the classic culprits. This is often solved without any new part.

The full list of faults, error codes by brand and parts is on our page washing machine repair.

Dishwasher repair in Antwerp

After the washing machine, the dishwasher is the appliance we get called about most in Antwerp. And it is almost always the same thing: the machine does not drain, the dishes come out dirty, or an error code appears on the display.

Why does my dishwasher not pump the water away?

Usually the filter at the bottom is full of food scraps, or the drain pump is blocked by a shard of glass or a fruit sticker. Take the filter out first and rinse it. If the water stays, the pump needs checking.

Why do my dishes still come out dirty?

Do the spray arms turn freely and are the holes open? The water in Antwerp is fairly hard, so limescale blocks the spray holes and attacks the heating element. Check the salt reservoir too. If the result stays poor, the circulation pump no longer delivers enough pressure.

Do you also repair built-in dishwashers?

Yes. A built-in appliance has to come out of the cabinet first, and in a narrow kitchen that takes a little more time. It does not change the price. Just mention when booking that it is a built-in appliance.

All faults and error codes are on dishwasher repair.

Open dishwasher in a kitchen with the baskets pulled out during an inspection
Dishwasher in the kitchen. The filter, the spray arms and the drain pump are the first three places the technician looks.

Tumble dryer and fridge repair in Antwerp

Tumble dryer opened up with tools beside it during a repair at home
Dryer opened up. The condenser, the heat pump and the lint filter are the first places we look.

Why does my tumble dryer no longer dry?

On a heat pump dryer the condenser is almost always the cause. Lint clogs the fins, the air cannot get through and the laundry stays damp. Clean the lint filter after every cycle and the plinth filter every month. If the laundry stays damp, a technician is needed.

Why does my tumble dryer overflow with water?

The reservoir overflows because the pump no longer lifts the water, or because the float switch is stuck. If a fixed drain has been fitted, first check that the hose is not kinked behind the appliance.

Why does my fridge no longer cool?

On a fridge that no longer cools it is often the fan of the no-frost system, an iced-up evaporator or the thermostat. First check whether the door seals still close and whether the back of the appliance is not pressed flat against the wall.

Can you refill the gas in my fridge?

No. We do not repair faults in the cooling circuit: not a leak in the circuit and not a faulty compressor, and therefore no refilling of refrigerant gas either. The leak is sealed inside the polyurethane foam of the back wall and cannot be reached. Locating it, soldering, vacuuming and refilling together cost more than the residual value of the appliance, with no long term certainty. If the technician establishes this on site, you only pay the €69 diagnosis.

More on tumble dryer repair and fridge repair.

All brands, in Antwerp too

Looking for a Miele repair service in Antwerp, an AEG repair service or someone for your Siemens? Our technicians work on the same brands every day and know their error codes. The three biggest brands have a page of their own.

We also repair Bosch, Samsung, Whirlpool, Electrolux, Zanussi, Beko, Bauknecht, Atag and Smeg at home in Antwerp. Give the brand and the model number when you book, and the technician brings the right parts.

Repairing in a city: parking, stairs and apartments

A repair in Antwerp is not the same as a repair in a village with a driveway. Our technicians take that into account, and there are a few things you can do to help them.

Where does the technician park in the city centre?

In the centre, on Het Zuid and in Zurenborg, a space in front of the door is the exception rather than the rule. Our technician sorts that out himself and charges you no parking costs. Do you know a spot in your street, a free garage door or a loading zone around the corner? Say so when you book, and he will be inside sooner. If you live in the low emission zone, that is no problem: our vehicles are allowed in.

Can a technician repair an appliance on the third floor?

Yes. We repair on the spot, so the appliance does not go down the stairs. That is exactly why working at home makes sense in a city like Antwerp. In an old town house with a narrow, turning staircase, or in an apartment without a lift, taking an appliance to a workshop would cause more damage than the fault itself.

What should I prepare before the technician arrives?

Make the appliance accessible and leave room to pull it forward. Empty the drum or the baskets. If there is still water inside, that is not a problem. Have the model number and the error code ready, and the diagnosis will go faster. For a built-in appliance it helps if the cabinet around it is empty.

Do you also work in older buildings with outdated electrical wiring?

Yes, but be honest when booking if you know the fuse box is old or that there is no earth leakage breaker. In many Antwerp terraced houses we still come across installations that are thirty years old. The technician can repair an appliance, but he may not put an unsafe installation back into service.

Which municipalities and districts of Antwerp do we cover?

In the city itself we come to Antwerp centre, Deurne, Berchem, Borgerhout, Merksem, Wilrijk, Ekeren, Hoboken and Berendrecht-Zandvliet-Lillo.

In the ring around the city we come to Mortsel, Edegem, Kontich, Boechout, Hove, Borsbeek, Schoten, Wijnegem, Wommelgem, Brasschaat, Kapellen, Stabroek and Zwijndrecht, and to the south in Aartselaar, Hemiksem, Schelle and Niel. Is your municipality not on the list? Call 02 615 45 20. Chances are a technician lives near you anyway.

Do your technicians have to set out from Vilvoorde every morning?

No. Our technicians live all over Belgium and set out every morning from their own municipality. The parts they need are delivered straight to their homes. That way we are quickly on site, without long drives and often as soon as the next working day.

How quickly is someone at my door in Antwerp?

Often as soon as the next working day. Because technicians live in the Antwerp region, their day does not start with an hour of traffic into the city. When booking you see straight away which days and half days are free. Is it really urgent? With Chrono you take the first free slot, or an evening or a weekend, for €50 extra.

Do you live in Mechelen, in the Kempen or in the Waasland? Our technicians come to your home there too. Each of those regions will get its own page, with the municipalities and the response times that apply there, because a technician from Turnhout does not set out from Antwerp.

The Antwerp quays along the river Scheldt at dusk
The quays at dusk. No central workshop that everyone leaves from. Our technicians live in the region and drive from home to their first customer.

Frequently asked questions about repairs in Antwerp

The diagnosis at your home costs €69. If you go ahead with the repair, you pay a maximum of €179 in total, no matter how long the technician needs. Parts are charged separately and the technician tells you that price up front. The price in Antwerp is the same as anywhere in Belgium, there is no travel charge.

Often as soon as the next working day. Technicians live in the Antwerp region, so their day does not start with a drive into the city. When booking you see which days and half days are free. With Chrono you take the first free slot, or an evening or a weekend, for €50 extra, so €229 at most.

Yes. We come to Antwerp centre, Deurne, Berchem, Borgerhout, Merksem, Wilrijk, Ekeren and Hoboken, and in the ring around the city to Mortsel, Edegem, Kontich, Boechout, Schoten, Wijnegem, Wommelgem, Brasschaat, Kapellen and Stabroek. Lier, Herentals, Geel, Mol, Turnhout, Heist-op-den-Berg, Willebroek, Boom and Puurs are also part of our area.

No, he sorts that out himself, and we do not charge you parking costs. If you do know a free spot in your street or a loading zone nearby, mention it when booking. In the centre, on Het Zuid and in Zurenborg that easily saves ten minutes. Our vehicles are allowed in the low emission zone.

No. We repair on the spot, so the appliance does not go down the stairs. That is precisely the advantage of working at home in a city with many apartments without a lift and narrow turning staircases. Just make sure there is room to pull the appliance forward.

Then you only pay the €69 diagnosis. The same applies if you decide yourself after the diagnosis not to have the repair done, for example because the part is too expensive. So you are never tied to a repair you do not want.

No. The fixed price covers the travel, the diagnosis and all labour, with no time limit. The part itself is charged separately. The technician tells you the price of the part before he starts the repair, so you can still decide.

We give 3 months of warranty on every repair carried out. If the same fault comes back within that period, we return at no extra cost.

Yes. Our technicians work on all the big brands, including Miele, AEG, Siemens, Bosch, Samsung, Whirlpool, Electrolux, Zanussi, Beko, Bauknecht, Atag and Smeg. Miele, AEG and Siemens have a separate page with the error codes. Give the brand and the model number when you book.

No. If your appliance is still under the manufacturer warranty, it is better to contact the manufacturer or the shop where you bought it. A repair by us can void that warranty, and we do not want to do that to you.

No. We do not repair faults in the cooling circuit: not a leak in the circuit and not a faulty compressor, and therefore no refilling of refrigerant gas either. The leak is sealed inside the polyurethane foam of the back wall and cannot be reached, and the full job costs more than the residual value of the appliance. If the technician establishes this on site, you only pay the €69 diagnosis.

Yes, and it is good value. A second appliance repaired during the same visit costs €80 extra instead of a full second repair. Do mention it when booking, so the technician plans enough time.

Yes. Someone aged 18 or over must be present to let the technician in, explain the problem and approve the repair. The technician goes through what he has found with you before he starts.

Using the button on this page you choose a day and a time slot yourself. You can also call 02 615 45 20. Keep the brand, the model number and the error code to hand, and the visit will be more efficient.

Appliance broken in Antwerp? Book your repair now.

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